Our liaison offices in foreign countries offer counseling services about pre- and post-treatment information, international information flow, determination of treatment program, access to healthcare services available in MEDICANA, accommodation and transportation for our patients who want to have treatment in Turkey.
After medical records are reviewed and referral to Turkey is approved by our medical counseling committee, patients are referred to Turkey. Expectations of our patients about their health problems are determined with provisional diagnosis service and best therapeutic approach is decided. We strive for comfortable and economic flights for travel of our clients to and from Turkey.
Our client representative have good command in Dutch, English, German, Arabic, Italian and many other languages for our clients, who travel to Turkey for medical treatment, and our clients are accompanied by our representatives, who help any and all needs of clients, throughout their treatment period in Turkey.
We also have a Call Center for our patients in order to communicate all requests, questions, demands and complaints 24/7 in Turkey.